• Officially recognised diversity and inclusion (D&I) roles are taken on by people who are embedded in the business. Each area also has a senior level D&I champion.
  • D&I strategy and initiatives are implemented at a local level and representatives from the global regions meet every six weeks to discuss progress.
  • Employee networks play a key role in supporting employees and creating a positive culture. Networks include: Connect Out (LGBT), Connect Cultures and Connect Women.
  • Recruitment skills workshops run for 200 hiring managers. Workshop subjects include the importance of fairness, equality and understanding and minimising the impact of unconscious bias.
  • Inclusive leadership development programme for senior staff encouraging them to recognise their own unconscious biases, and teaching them techniques to counteract their biases.

Diversity and inclusion themes